Toyota Pasadena- Cashier/Receptionist
Full-time cashier position available for hire at Toyota Pasadena:
Monday 9:00 am - 6:00 pm
Tuesday 9:00 am - 6:00 pm
Wednesday 9:00 am - 6:00 pm
Friday 9:00 am - 6:00 pm
Saturday 7:00 am - 4:00 pm
Project a positive image of the company by putting the customer first and always keeping in mind that customer satisfaction is our #1 goal. Receive payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
-Essential Duties include the following. Other duties may be assigned.
-Greets customers at the cashier window in a pleasant and professional manner.
-Computes customer bills.
-Receives cash, checks and credit card payments from customers; records amount received.
-Makes change and issues receipts to customers.
-Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
-Reconciles cash drawer daily.
-Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
-Answers customer questions about service performed, products purchased or refer them to someone who can.
-Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
-Provides clerical and secretarial assistance to departments as needed.
-Acts as backup to switchboard operator to relieve lunch hour, days off, etc.
-Maintains a professional appearance.
-Keeps work area neat and clean.
-Performs other duties as assigned.
-Assist with related special projects as required
-Maintain a professional appearance and neat work area
-Scans repair orders and counter tickets daily
Experience in the automotive industry is desirable not necessary
Reynolds & Reynolds Experience, Friendly & professional with exceptional interpersonal skills and customer service, Outgoing personality, Responsible and accountable
Must be available to work nights and weekends