Coordinator I, Customer & Sales Admin. Job in Ames FOX8 Jobs

  • Job Reference: 425340139-2
  • Date Posted: 17 November 2021
  • Recruiter: Renewable Energy Group, Inc.
  • Location: Ames, Iowa
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

POSITION PURPOSE:

The purpose of this job is to be responsible for and assist with account and contract management, customer service relationships, and sales operations in a fast paced environment. This position is also responsible to maintain positive relationships with other departments to help facilitate customer service.

ESSENTIAL FUNCTIONS & PERCENT OF TIME | Weight = 100%

Account/Contract Management (35%)

  • Scheduling and entering orders in JD Edwards
  • Validating pricing
  • Monitoring volume remaining on contracts

Customer Service (35%)

  • Prompt response to any customer inquiries
  • Effective communication with customers (phone/email)
  • Positive relationships with other departments that help facilitate customer service

Sales Operations (20%)

  • Processing Bill of Lading (BOL) paperwork
  • Running various reports to keep all financial reporting up to date
  • Understand interdepartmental policies and procedures

Other frequent duties (10%)

  • Mandatory overtime to complete week/month end processing
  • Perform other duties as assigned

JOB QUALIFICATIONS:

  • Preferred Education: 2-year Associate's degree - IT, Accounting, or related business degree preferred; Experience maybe substituted for education
  • Preferred Experience: 2 - 4 years

Skills Required:

  • Advanced Excel skills
  • Strong verbal and written communication skills
  • Extensive math and accounting skills
  • Microsoft Office Suite (Excel, PowerPoint, Outlook)
  • 10-key adding machine skills

Special skills, knowledge, or certifications preferred:

  • JD Edwards
  • Sales Force
  • Commodity management software experience