Coordinator I, Customer & Sales Admin. Job in Ames FOX8 Jobs

  • Job Reference: 425340139-2
  • Date Posted: 17 November 2021
  • Recruiter: Renewable Energy Group, Inc.
  • Location: Ames, Iowa
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.


The purpose of this job is to be responsible for and assist with account and contract management, customer service relationships, and sales operations in a fast paced environment. This position is also responsible to maintain positive relationships with other departments to help facilitate customer service.


Account/Contract Management (35%)

  • Scheduling and entering orders in JD Edwards
  • Validating pricing
  • Monitoring volume remaining on contracts

Customer Service (35%)

  • Prompt response to any customer inquiries
  • Effective communication with customers (phone/email)
  • Positive relationships with other departments that help facilitate customer service

Sales Operations (20%)

  • Processing Bill of Lading (BOL) paperwork
  • Running various reports to keep all financial reporting up to date
  • Understand interdepartmental policies and procedures

Other frequent duties (10%)

  • Mandatory overtime to complete week/month end processing
  • Perform other duties as assigned


  • Preferred Education: 2-year Associate's degree - IT, Accounting, or related business degree preferred; Experience maybe substituted for education
  • Preferred Experience: 2 - 4 years

Skills Required:

  • Advanced Excel skills
  • Strong verbal and written communication skills
  • Extensive math and accounting skills
  • Microsoft Office Suite (Excel, PowerPoint, Outlook)
  • 10-key adding machine skills

Special skills, knowledge, or certifications preferred:

  • JD Edwards
  • Sales Force
  • Commodity management software experience