The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information. Posted Job Title
Communications Specialist - Facilities and Real Estate ServicesJob Profile Title
Communications SpecialistJob Description Summary
The Division of Facilities and Real Estate Services (FRES) provides the expertise, business process, policies and standards required to plan, design, construct, operate, maintain and renew the physical assets of the University, excluding the health system. In addition, the Division, comprised of approximately five Departments, is responsible for the strategic planning, management and operation of non-academic University property, and collaborating with the neighborhood to create a safe, diverse and economically vibrant destination. With close to 12M square feet of space, FRES maintains 186 buildings on a campus of 276 acres, completes over 60,000 maintenance requests per year, and starts approximately 250 projects a year. FRES is comprised of the following Departments: Administration, Office of the University Architect, Design and Construction, Real Estate, Operations and Maintenance.
The University of Pennsylvania is implementing a campus transformation entitled Penn Connects (). This comprehensive, award winning effort is expanding the campus over the next 20 years, including the construction of new academic research and recreational facilities. In addition, the University has secured $300M in Century Bond funding and continues to upgrade existing facilities over the coming years. Job Description Communications Specialist
The Communications Specialist is a marketing and communications generalist responsible for creating internal and external messaging to trustees, administration, staff, faculty, students, community and professional groups coinciding with the strategic goals of the department.
Responsibilities include work in the areas of communications, media relations, public relations, marketing and advertising in the form of strategic planning, benchmarking analysis and reports, website development, social media, media relations preparation, advertising creation and placement, presentations, e-newsletters, and events. This role works closely with the Director of Communications at Facilities and Real Estate Services in support of and in collaboration with the Vice President and the teams of Real Estate, Design and Construction, University Architect, Operations and Maintenance, and Administration, and the Assistant Vice President in the Office of the Senior Executive Vice President, with particular emphasis in the areas of the Pennovation Works ecosystem, Shop Penn retail district, and Penn Connects milestones. Professional will also serve in a liaison capacity on communications, marketing, event planning and community relations with University Communications, student leadership, professional staff across campus, internal and external organizations.Communication Specialist Job Duties: Social Media:
Direct strategy for two different social media plans (Pennovation, Shop Penn). Create original content in coordination with consultants; review content proposed/drafted by team members. Manage consistency of style and brand. Direct social advertising strategy and budget, implemented by vendor where relevant. Manage user accounts on scheduling tool. Collaborate with other Penn groups, especially University Communications, on content amplification.Website Management:
manage existing content, create new pages, and develop information on a daily to weekly basis primarily for two websites, including Pennovation Works and Shop Penn. Review, analyze and modify these websites with University staff and consultants, including documenting, designing, testing, monitoring, and maintaining to meet the needs of users and communicate priorities effectively; facilitate website development in coordination with FRES Communications, Information Technology and University Information Systems and Computing.E-News:
manage design, protocol, correspondence, content, frequency, distribution for Pennovation e-newsletters several times/year to interested constituents, in coordination with consultants and multiple Penn team members; coordinate regular communications to retailer contacts and district partner around ongoing marketing and programming opportunities and initiatives.Public Relations:
Liaison with various internal Penn constituents and external constituents. Coordinate tabling at conferences and other pr opportunities to market the Pennovation and Shop Penn brands, and/or support milestone events for Penn Connects projects.Media Relations:
Support management of inquiries from and pitches to Penn publications, external trade publications, business and innovation media, and others not handled primarily by Director. Strategize and draft responses based on group input, set up interviews. Monitor news clips.Planning:
Update and support long-term marketing communications plans that define goals, audiences, tactics and tools and provide direction for activity in a number of marcomm areas, especially for Pennovation and Shop Penn brand initiatives. Draft and update marketing communications plans for specific campaigns of limited duration, with same tactics and evaluation.Benchmarking & Reports:
Monitor metrics on websites, social media, newsletters and advertising. Use data to assist in creation of monthly marketing communications reports that include web and social media analytics, public relations outreach, events, and advertising reach. Provide reports to other FRES departments as needed for dashboards, etc.FRES General Projects:
Support FRES leadership through creation of talking points, fact sheets, PPT presentations. Assist with event planning as needed. Generate Committee minutes and follow up. Review and update marketing collateral produced for events, ads, etc. Support overall FRES Communications throughout the year in accordance with Division goals and priorities.Qualifications
- Bachelors Degree required; concentration in communications, marketing, business, urban affairs, or relevant 5-7 years related experience.
- Proficient with social media and online content management.
- Strong oral and written communications skills required.
- Must have great customer service, strong organizational, project management skills and attention to detail.
For consideration, interested candidates must submit a resume; a cover letter, in addition, is preferred.Job Location - City, State
Philadelphia, PennsylvaniaDepartment / School
Facilities and Real Estate ServicesPay Range
$50,684.00 - $91,232.00Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University Benefits
- Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
- Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
- Retirement:..... click apply for full job details